Momentum Engine Terms of Service

1. Overview

These Terms of Service govern access to and use of Momentum Engine, including related marketing systems, campaign assets, lead-capture workflows, follow-up automations, reporting, and service support provided by Next Step Marketing.

These terms are currently a working draft and should be reviewed and finalized before production use.

2. Service Structure

Momentum Engine may include a combination of strategy, campaign implementation, landing pages or funnel assets, tracking, CRM or pipeline setup, follow-up workflows, reporting, optimization, and operational support.

Your exact deliverables, pricing, billing cycle, setup scope, included platforms, and access model should be defined in a separate written agreement.

3. Client Cooperation

You agree to provide timely approvals, accurate business information, necessary platform access, and any required creative, offer, compliance, or operations inputs needed to launch and maintain the service.

If approvals or dependencies are delayed, launch dates, optimization timelines, reporting schedules, and expected performance improvements may be affected.

4. Acceptable Use

You may not use the service to:

• promote unlawful, deceptive, or prohibited offers
• violate advertising, privacy, telemarketing, messaging, or consumer-protection laws
• upload malicious code or attempt unauthorized access
• misuse lead data, customer data, automations, or integrations

We may suspend work or access if continued use would create material compliance, legal, deliverability, platform, or security risk.

5. Third-Party Systems

Momentum Engine may rely on third-party advertising networks, CRMs, communication tools, form builders, call tracking providers, analytics services, scheduling tools, payment processors, website platforms, and other external systems.

We are not responsible for issues caused by outages, suspensions, policy changes, rejected ads, attribution changes, deliverability changes, API changes, account limitations, or external account restrictions imposed by those providers.

6. Fees and Billing

Fees, ad spend, setup charges, subscription charges, implementation fees, and optional service upgrades are governed by your accepted proposal, invoice, scope document, or service agreement.

Failure to pay on time may result in suspension of campaigns, reporting, automations, platform access, or support.

7. Ownership and Use Rights

You retain rights to your pre-existing business materials, customer data, and account data.

Next Step Marketing retains ownership of its proprietary methodologies, automations, templates, internal systems, documentation, and background intellectual property unless otherwise agreed in writing.

Subject to full payment and any separate agreement terms, you may use final client-facing deliverables created specifically for your business for your internal business operations.

8. No Guaranteed Outcome

We do not guarantee a specific number of booked appointments, qualified leads, sales, close rates, cost per lead, return on ad spend, ranking positions, review volume, or advertising outcomes unless expressly stated in a signed written guarantee.

9. Limitation of Liability

To the fullest extent permitted by law, Next Step Marketing will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, advertising spend, missed opportunities, or platform account actions related to the service.

Any direct liability cap should be finalized in the production version of these terms.

10. Termination

Either party may terminate according to the notice, renewal, and term provisions set out in the applicable commercial agreement.

Upon termination, access to service-related assets, automations, reporting, or systems may end immediately or after any applicable wind-down period described in that agreement.

11. Changes to These Terms

We may revise these terms from time to time and publish the updated version on this page or through another commercially reasonable notice method.

12. Contact

Questions about these terms may be directed to strategy@nextstepmarketing.com.